Contact & Support

Email us

For support, feedback, tool suggestions, privacy requests or general enquiries, write to support@serpgy.com. We aim to reply within a few business days.

What we can help with

We can help with:

• a tool that is not working as expected, or a bug you have found
• questions about how to use a tool
• feedback and ideas for new tools or improvements
• privacy and data requests, or legal and business enquiries

Reporting a problem

To help us fix issues quickly, please include:

• the name of the tool or the page address
• what you expected to happen and what happened instead
• your browser and device (for example Chrome on Android)
• a screenshot or the steps to reproduce the problem, if possible

Quick fixes to try first

Before writing, these often solve the problem:

• refresh the page and try again
• update your browser to the latest version
• turn off extensions that modify web pages, or try a private window
• try another browser, and check that large files are within your device's limits

Please note

Do not send passwords, financial details or private documents by email. Tools run in your browser, so we cannot see or recover anything you entered on your device.